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Trinity Mews Essentials Comfort & Safety Floor and Apartment Plan Parking Map Useful Local Information & Contacts Attractions & Eating Out Terms & Conditions

House Rules

Parties and noise disturbances are not permitted at any time to ensure the quiet enjoyment of other guests and residents. Young non family groups, hen and stag parties are not permitted. See terms and conditions  please note any breach of these conditions may also result in you being asked to leave without a refund.

Fire Safety Instructions

Smoke alarms and fire blankets are provided for your safety. In the event of a fire leave the apartment shutting the door and call the Fire Brigade 999 and the House Manager. Assemble on the road outside the building. Use the safety equipment provided ensuring the safety of you and the guests are the priority.

Smoking

These apartments are strictly no smoking and smoking is only permitted outside. There will be a charge made if there is a smell of smoke in apartments on departure. Please use the two wall mounted ashtrays in the courtyard for those wishing to smoke outside.

Pets

We are a pet friendly establishment and well behaved dogs are permitted in apartment numbers 9, 10, 10a, 12, 13, 15, 30 & 34at an additional charge. Dog beds and bowls are available on request. Please follow our dog etiquette – do not allow dogs on the bed or sofa, without using the throws provided. Please hoover where necessary and please clean up after your dog using the bins provided. If any accident occurs within the apartment please advise us as soon as possible so these can be cleaned professionally.

Indulgence Packages

Whether you are staying with us to celebrate a special occasion, or are just looking for a way to make your stay extra special, let us tempt you with one of our indulgence packages https://www.plumlocations.net/indulgence-packages/. To book please email us [email protected]. 

Feedback

We hope you have a wonderful stay with us and would love to welcome you back in the future. If you choose to come back and see us, we recommend booking directly with us as it give you many benefits. These include: the lowest price guaranteed you won’t find a cheaper price booking with anyone else, a return guest discount if your next break is booked within a month of departing and dealing with the owners direct rather than going through third parties. We do welcome your constructive feedback both good and bad so that we can continuously improve our standard of service for future guests. Please follow us on Facebook & Instagram!

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