Wi-Fi

Network: Beach Villa guest
Password: BcVilla789Xz

Access

Beach Villa is secured with electronic coded systems which will be explained by the Property Manager on arrival. You have been issued with your own personal access code to the front door in your check in details and you will be able to go in and out without keys although the key fob for the electric gate will be needed when going out with a car.

Check in/Out Times

Check in is 5pm (unless otherwise agreed with the Property Manager) and check out is 10am.

Hospitality Tray

We hope you enjoy your hospitality tray after your journey. You have been provided with some basic food and drink and there are some local shops nearby you can use to buy more provisions when required.

Housekeeping

We do hope that you find Beach Villa clean with everything working, however if you do experience any problems during your stay please do let your Property Manager Antonio Menna know so that he can put it right for you [email protected] +39 328 2854706 (whatsapp preferred). Should anything get broken during your stay please let us know so that it can be replaced for the next guests. Please note we cannot accept complaints made about the property after departure.

Air Conditioning

Each room has a unit for both air conditioning and/or heating. There is a remote control associated with each unit. You have 1500kw electricity included in your tariff but excess will be charged at 50c per unit.

Toilets

Please note that no wet wipes or sanitary products can be put down the toilets which feed into septic tanks. Putting anything down apart from toilet paper may cause blockages.

Instruction Manuals

All control instructions are in the kitchen.

Fire

A fire blanket is located in the kitchen and there are smoke alarms in key positions.

Fireplace

Logs can be provided at an extra cost by contacting the Property Manager. The logs already stacked on a shelf in the lounge are not to be used.

Security

As the Beach Villa is situated by a public beach and the following precautions should therefore be taken whenever leaving the property unattended by adults:

1. Close electric shutters in each room
2. Set alarm code 407600 ok both on leaving and entering ensuring all doors and windows have been closed beforehand and no one is in the property.

The alarm is linked to a local security company who will attend each alarm call. NB If the alarm goes off in error you should call Cosmopol immediately 00 39 099 5315500 with the following message “Falso allarme Beach Villa Monte D’arena”.

Kayaks

Two kayaks and equipment are provided for guest use in accordance to the conditions as set out. Please read and sign the conditions and the Property Manager can then release for your own use.

House Rules

• Smoking and vaping is not permitted within the apartment.
• Pets are not permitted.
• Bookers should be over 21 years old.
• Parties and noise disturbances are strictly forbidden to ensure the quiet enjoyment of other guests.
• The owners reserve the right to decline any booking or ask for a refundable deposit at their discretion.
• Any breach of the House Rules & Terms and Conditions including any damages and/or extra cleaning will result in a charge to cover the full costs (minimum £50 per person) and guests may be asked to leave without refund.

Refuse

Please strictly follow the instructions times in the property regarding the collection days or you now risk getting a fine from the local council!

Checkout

The Villa should be vacated by 10am on the morning of departure unless alternative arrangements have been agreed with the Property Manager. Please leave it clean and tidy with crockery washed and refuse disposed of. Please do remember to leave the keys on the dining table and close the door behind you.

Feedback

We hope you have a wonderful stay with us and would love to welcome you back in the future. If you choose to come back and see us, we recommend booking directly with us as it give you many benefits. These include: the lowest price guaranteed – you won’t find a cheaper price booking with anyone else, a return guest discount of 10% if your next break is booked within a month of departing and 5% if after a month and dealing with the owners direct rather than going through third parties. We do welcome your constructive feedback both good and bad so that we can continuously improve our standard of service for future guests. Please follow us on Facebook and Instagram!